Customer Comments

“Hi. Just a quick message to say that my sugarhill playsuit has just arrived. The playsuit was beautifully packaged and the playsuit is absolutely gorgeous.”
-Joanne, UK

“Thankyou so much,got delivery of dress today. It was a gift for my daughter she loves it,the package was very well wrapped. I will certainly use your website for future shopping. Yours kindly Margaret”
-Margaret Paterson, UK

“Just wanted to say thanks. Dress arrived today, super quick delivery and beautifully wrapped. I am usually a little worried about using new sites, but would recommend you to all my friends. Thanks again x”
– K Curtis, UK

“What a wonderful gift (because that was exactly how it looked) I recieved today. I’ve never had such a nice online shopping experience. And the Jones+Jones dress fits me perfectly! I’ll definitely shop at your store again and will warmly recommend you. Have a lovely Christmas”
– Eva Kamsteeg, UK

“Just a little thank you, i have received my dress, which i love it fits perfect, it was all wrapped nice and neatly, fab staff and service. Definitely use your website again thank you for my voucher too.”
– Jade Ridgeway, UK

“I just wanted to say a massive thank you. Not only is the dress gorgeous, but also it was beautifully packaged and postage was very fast. I also want to thank you for the £10 discount off the dress for signing up to your newsletter, that was very generous! I really felt like a valued customer by shopping with you and i will definitely be shopping with you again in the future, online however as unfortunately i can’t get to the store. I am also going to recommend your store/site to my friends and work colleagues as like myself they are dress addicts too! Again thank you for the brilliant service and the dress, i can’t wait to wear it.”
– Jade Humphreys, UK

“I have just received my dress from you which is lovely, I was very impressed by your service & quick delivery I will definitely be using you again & recommending you to my friends”
– Gill Tommey, UK

“I just wanted to thank you for sending my order so quickly. I received my coat yesterday and it fits perfectly. Its really nice to know that there are retailers who are quick to respond to their customers and who keep them updated with the progress of their orders. I will definitely be making purchases from you in the future.”
– Jenna Reynolds, UK

“I wanted to drop you a quick line to say thank you for the excellent service. I received the package really promptly and the clothes were packaged nicely”
– Samantha Truffitt, UK

“You were so kind and got me one straightaway and I received it on Thursday. I should just like to say “What Great Customer Service!”. I have gone shopping since with my new Dreamball on my necklace. Thank you so much for all your help. I shall get my husband to sign me up online for your updates.”
– Jackie Ash, UK

“I have just received my first order and wanted to write & say what a fabulous service! Your website is fantastic and I found exactly what I wanted, a Chlobo bracelet for my daughter Chloe’s 18th Birthday. It has (very quickly!) arrived, so beautifully presented and is perfect. There was a slight hitch with my gift certificate which was quickly resolved. I look forward to shopping with you again and will be recommending you to friends and family. Thank-you and well done to everyone involved.”
– Tracey Biggs, UK

“Very impressed with your customer service,prompt dispatch and pretty packing! Bought from you previously and will highly recommend..”
– Sally Williams, UK

“I recieved my beautifull chlobo bracelet and am so pleased, its a present for my friend whos just become a mum, shes going to love it and the packaging is perfect! I will defo be buying more….soon. Thank you.”
– Amy Higginson, UK

“Have received my items in on time and in perfect condition. I didn’t know they each came with Violet Hill gift boxes, which are just lovely! Thanx for the great service.”
– Hannah, Wycombe, UK

“GREAT customer service!!!!!! And you have some lovely items in stock too”
– Hannah, Southampton, UK

“Can’t wait for the lovely parcel. It looked like a gift, for myself, last time. And thanks again.”
– Fiona, Warmond, Netherlands

“Delighted with first purchase. Excellent personal customer service, and thrilled with exquisite Lupo bag”
– Anita, Chester, UK

“Thank you very much, I had never come across your website until I googled the dress I was after, but am very impressed and will certainly be letting my friends and family know about it.”
– Lisa, Norwich, UK

” Just a quick note to say the Gambini bag has just arrived and is lovely – though not quite as lovely as the wrapping – thank you, what a treat!”
– Patricia, Gloucestershire, UK

“I just wanted to let you know I received my Bibi bracelet today as promised at my address in Scotland. I was very excited when I opened the lovely gift box and was not disappointed with the contents. Wow it is lovely! Thank you very much for your excellent customer service and for the discount vouchers. I look forward to using them soon! ”
– Emma, Loughton, UK

“Wonderful service received. Very friendly and quick response to E-mails, Packaging is First Class and the dresses are beautiful! Will definately use regular!. Thankyou.”
– Samantha, Ipswich, UK

“Many thanks for your superb service. I love the way you presented my purchase and having a personalised letter inside made my day. I shall definitely pass on your details and keep your shop in my favourites.”
– Joanna, Basingstoke, UK

“This store exceeded all my expectations, I was looking for the particular bag and emailed five shops trying to purchase it. The only store which replied with the offer to order it in was Myviolethill.com. They kept me updated with the ordering status and were very helpfull in all my enquiries. So far this is indeed the best customer service I’ve ever experienced.”
– Tania, New South Wales, Australia

“I would just like to say a ‘Big Thank You’ for such excellent customer service I have received from yourselves. I placed my order on Thursday around 12pm and received my lovely bracelets on Friday at 10am! It was the first time I had placed an order with yourselves and I will definitely be ordering from you again and I will be telling all my friends about your website.”
– Angela Woods, Middlesex, UK

“Just received my dress 5 mins ago and I am wearing it right now. It is fab and just in time for the weekend. I just wanted to write and say how impressed I am that the dress arrived on time and beautifully wrapped up which was fantastic! I will definitely be telling my friends about your website and I am sure I will be returning to shop very soon. Thanks again”
– Fiona Paisley, Aberdeen, UK

“Just wanted to say how impressed I was with the Lola Ring. Arrived quickly and is a fab product. Very impressed with the packaging too, ensuring the parcel arrived safely. Thanks very much!”
– Lee Moyle, Gwent, UK

“The sun has started to shine on a very miserable Monday morning – my amazing new bag has just arrived!! Thanks for getting it to me so quickly…your service is, as ever, exceptional. I just love opening the parcels with all the lovely violet tissue paper. And it truly is the most gorgeous bag I’ve ever seen – I can’t wait to show it off! Thanks again.”
– Lindsey Shaughnessy, Cheshire, UK

“Yesterday I received the package from MyVioletHill.com with the Angel Jackson Bamboo Snakeskin Clutch Bag. The clutch bag is just lovely! It is exactly that I wanted. Thank you very much! I’ll recommend your website to my friends.”
– Anastasia Rusinova, St. Petersburg, Russia

“Just wanted to let you know how pleased we are with your service. Your price was less than in the shops and our order was prompt. We also liked the fact that some thought had gone into the presentation of the dress we bought such as the letter you sent and the nice box it came in. We will be using your website in future for our retail therapy.”
– Dawn and Holly, Leeds, UK

“Thank you so much for the bangles which have just arrived. They are lovely and look great with the Jamie necklace I bought from you. I love your packaging and products and thank you for the discount card – will be having a look at your Autumn collections!!”
– Liz, Hertfordshire, UK

“Just wanted to say that your customer service has been exceptional! It is so nice to be communicated with, and you made returns so easy by providing the address sticker. I will definitely be recommending you to ppl in the future and using you as an example of great customer service for my staff! (I manage a shop in Brighton)”
– Emma, Brighton, UK

“I received my Lupo bag on Saturday and am absolutely delighted, it is truly breathtaking, beautifully wrapped in violet tissue and ribbon and the customer service I received was amazing, many thanks and I will definitely be a regular visitor on your website, this may be my first Lupo, but I doubt it will be my last from you”
– Josephine, London, UK

“Just to say thank you for my prompt delivery of my new Lupo bag. You have an excellent service and extremely helpful staff and it was a pleasure to buy something from your store. I will most definately shop here again.”
– Mo, Cambridgeshire, UK

“Just to let you know that the Lupo handbag has arrived safely and it was beautifully wrapped too!! Thank you so much once again for your excellent service and fantastic product! Will certainly not have any qualms of highly recommending My Violet Hill!”
– Pam, Leeds, UK

“Just wanted to say thanks again for my ChloBo bracelet which has just arrived – I love it! I’m putting your website as my Facebook status today! Thanks again.”
– Michelle, UK

“Just to let you know I received the beautiful bracelet, which arrived yesterday. I’m super pleased with it. Many thanks for your prompt service.”
– Gill, Jersey, UK